Decision Maker: Corporate Policy and Resources Committee
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
To adopt a revised Policy which complies with
the Local Government and Social Care Ombudsman's Complaint Handling
Code.
The Committee resolved to approve the adoption of the proposed revised Corporate Complaints Policy.
Report author: Sandy Muirhead
Publication date: 22/01/2025
Date of decision: 20/01/2025
Decided at meeting: 20/01/2025 - Corporate Policy and Resources Committee
Accompanying Documents: