Decision details

Committee resolved to:

1.    Agree the Council adopting an Unreasonably Persistent, Vexatious or Abusive Complaints Policy as outlined in the report,

2.    Delegate to the Monitoring Officer to make any consequential changes to the Complaints Policy arising from the adoption of this policy; and

3.    Delegate to the Monitoring Officer, in consultation with the Chief Executive and the Chair of the Corporate Policy & Resources Committee, to implement any future changes and updates to the Council’s complaints policy and procedure, including the Unreasonably Persistent, Vexatious or Abusive Complaints Policy.