Issue - meetings
Key Performance Indicator Report
Meeting: 20/04/2022 - Corporate Policy and Resources Committee (Item 55)
55 Key Performance Indicator Report 
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This report seeks to inform Committees on the Key Performance Indicators (KPIs) reported within the Council to monitor service delivery and to agree that relevant individual committees will monitor their KPIs.
Additional documents:
- Appendix 1, item 55
PDF 295 KB
- Appendix 2, item 55
PDF 648 KB
- Appendix 3, item 55
PDF 226 KB
- Appendix 4, item 55
PDF 42 KB
- Appendix 5, item 55
PDF 1 MB
- Appendix 6, item 55
PDF 295 KB
Decision:
The Committee agreed the Key Performance Indicators (KPIs) to be reported on a quarterly and annual basis to both the Corporate Policy and Resources Committee and relevant Committees.
Minutes:
The Key Performance Indicators (KPIs) were reviewed by the Committee. It was noted that a significant number had been adversely affected by Covid-19, which meant that it was difficult to draw meaningful conclusions on whether there been improvements in some of the services provided. Where it was possible to track trends, some areas had seen significant improvements in their KPIs, for which they were thanked by the Committee.
It was suggested that a set of KPIs with a community focus be published.
The Committee agreed the KPIs to be reported on a quarterly and annual basis to both the Corporate Policy and Resources Committee and relevant Committees.