6 Update on Member Complaints PDF 291 KB
To note the update on member complaints.
Additional documents:
Minutes:
The Committee received a report from the Monitoring Officer providing them with updates on complaints made under the Members’ Code of Conduct. She provided a summary of the complaints that were currently open.
The Committee queried the length of time taken to dealt with some complaints. The Monitoring Officer explained the various factors and processes that may delay the time processing and addressing complaints, but assured members they were being dealt with in as timely a fashion as possible.
The Committee requested that the Monitoring Officer provide a timeline for the live complaints after the meeting as well as further information regarding complaints missing from the table attached to the report.
The Committee resolved to note the update on member complaints.
Update on Member Complaints
To note the update on member complaints.