Issue - meetings

The Committee is asked to note the Key Performance Indicators that are reported on an annual basis to the Corporate Policy & Resources Committee.

The Committee resolved to note the Key Performance Indicators (KPIs) to be reported on an annual basis to this Committee.

The Committee considered a report that outlined the Key Performance Indicators (KPIs) that were reported to the Corporate Policy and Resources Committee on an annual basis.

The Committee requested that future reports also included relevant numbers as well as percentage figures so that it would be more informative for members of the Committee.

The Group Head of Commissioning and Transformation advised the Committee that she was actively looking at ways to encourage more customers to sign up to E-billing instead of paper bills as this provided a more efficient and cost saving service.  

The Committee requested more information regarding the percentage of planning applications that were approved on appeal. The Group Head of Commissioning and Transformation advised that this information would be provided for all Committee members.

The Committee resolved to note the Key Performance Indicators (KPIs) to be reported on an annual basis to this Committee.