Issue - meetings
Annual Report on Complaints to the LGO
Meeting: 14/12/2017 - Council (Item 615)
615 Annual Report on Complaints to the Local Government Ombudsman 
PDF 100 KB
To note the annual report of the Local Government Ombudsman on complaints made in the 2016/17 financial year.
Additional documents:
- App 1 Spelthorne Borough Council - Decided, item 615
PDF 10 KB
- App 2 Complaint decision, item 615
PDF 107 KB
Minutes:
The Council received an annual report on complaints made to the Local Government Ombudsman which showed that for the financial year 2016-2017, the Ombudsman decided 9 complaints in relation to Spelthorne Borough Council of which it upheld 1.
The Ombudsman’s full decision in respect of the upheld complaint was attached to the report.
Resolved to note the report on complaints made to the Local Government Ombudsman for 2016/17.