To adopt a revised Policy which complies with
the Local Government and Social Care Ombudsman's Complaint Handling
Code.
Decision type: Key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 27/11/2024
Decision due: 20 01 2025 by Corporate Policy and Resources Committee
Contact: Gillian Scott, Corporate Governance Support Officer Email: g.scott@spelthorne.gov.uk Tel: +441784 44 4243, Sacha Bailey, Projects Officer Email: s.bailey@spelthorne.gov.uk.